Return Policy

Return & Refund Policy

At Classic Attire, your satisfaction is our priority.
If you are not completely happy with your purchase, we offer a smooth and transparent return, exchange, and refund process to ensure your shopping experience remains risk-free and trustworthy.

1. Eligibility for Returns

To be eligible for a return:

  • Items must be unused, unworn, and unwashed.

  • Items must have original tags, labels, and packaging intact.

  • Return must be initiated within 7 days of delivery.

  • Proof of purchase (order confirmation email or invoice) is required.

2. Non-Returnable & Non-Exchangeable Items

For hygiene and safety reasons, certain products cannot be returned or exchanged:

  • Innerwear, lingerie, swimwear

  • Socks, hosiery

  • Clearance or final sale items

  • Customized or personalized products

  • Gift cards or vouchers

3. Return Process

Step 1: Contact our support team at classicattire.store@gmail.com or WhatsApp +91 8624950161 within the return window.
Step 2: Provide:

  • Order number

  • Product details

  • Reason for return

  • Clear photographs (if item is damaged/defective)
    Step 3: Our team will review your request within 24-48 hours and share the return shipping instructions.
    Step 4: Pack the item securely to avoid damage during transit.
    Step 5: Ship the product to the address provided by our support team.

4. Return Shipping Costs

  • For defective/damaged/wrong items: We cover full return shipping costs.

  • For size exchanges or customer preference changes: Customer bears return shipping costs.

5. Refund Process

Once your returned product reaches us:

  1. Quality Check – We inspect the item to ensure it meets return eligibility.

  2. Approval – If approved, your refund will be initiated.

  3. Refund Mode – Refunds are issued via the same payment method used for purchase.

  4. Timeline – 5–7 business days after approval (bank/UPI delays may extend this).

6. Exchange Policy

We offer exchanges for:

  • Size issues

  • Color swaps (if available)

  • Style change (price difference to be paid/refunded)

Exchange items are shipped within 3-5 business days after receiving the returned product.

7. Damaged or Defective Products

If your order arrives damaged or defective:

  • Report within 48 hours of delivery.

  • Share unboxing photos/videos with our support team.

  • We will arrange a free replacement or full refund.

8. Late or Missing Refunds

If you haven’t received your refund yet:

9. Order Cancellations

  • Orders can be canceled before dispatch only.

  • Once shipped, cancellation is not possible.
    In such cases, you may process a return after delivery.

10. Responsibility for Returned Items

  • We recommend using a trackable courier service for returns.

  • We are not responsible for lost or delayed return shipments sent by customers.

11. Contact Information

For any queries regarding returns, refunds, or exchanges:
📧 Email: classicattire.store@gmail.com
📱 WhatsApp: +91 8624950161
📍 Address: Gujarat, surat, Dindoli Saniya kande marutivilla H.77 394210